I come to you today to share a story of our experience related to HVAC. I am quite a handy guy and typically can troubleshoot any kind of issue that may occur with my system however this particular time I needed an experienced individual to troubleshoot as I didn’t have the necessary equipment and I was just baffled. I contacted a competitor who shall remain nameless, spent two hours troubleshooting the system and could not find anything. The end result was potentially a cracked heating exchanger. Given my system is 18 years old it just is not cost-effective to replace the heat exchanger, rather replace the unit altogether. While I felt the individual was knowledgeable and he did spend quite a bit of time, I just wasn’t quite entirely convinced. I reached out to Howard from Overlook Electric for some advice. He squeezed in some time for me on Saturday because as I was explaining what occurred, he himself was not convinced either. He arrived at my house, plopped a bucket on the ground and took one small tube off. He inspected the tube gently, then pulled out a small wire and stuck it into the inducer motor and pulled out a very small amount of debris. He plugged the tube back in and the turned the system back up. Amazing! A simple two minute job with a small wire resolved the issue and cleared all fault codes including lockout(s). Howard is a magician! Seriously! He not only fixed the issue but saved me a boat load of money!
We had a power outage this morning thanks to a downed tree. But our newly installed generator from Overlook Consulting works like a charm! Thanks to Howard Shapiro!